Privacy Policy

Single YarnThe company protects the information it collects from you with utmost confidentiality, respecting your privacy, and takes the necessary technical and administrative measures.

This Privacy Policy aims to inform you about what information is collected from you, the purposes for which this information is used, to whom it is transferred, and security matters.

For detailed information regarding your personal data and your rights under Law No. 6698, and how to exercise these rights, please review our Personal Data Protection and Processing Policy.

Examples of Information Collected

Information you provide when you use the site

You share information with us when you perform the following actions:

  • When you search for products or services
  • When you place an order through the site
  • When you submit information in your account or profile
  • When you contact us by phone, email or other means
  • When you complete a survey, request for support, or contest entry form
  • When you create wish lists or gift registrations

These actions may result in the collection of the following information: name, address, phone number, payment information, age, location information, recipients of deliveries, and financial information.

Automatic Information

Here are some examples of the information we collected and analyzed:

  • IP address
  • Login email address and password
  • Purchase history
  • Site navigation data (clicks, page views, etc.)
  • Cookie data
  • Customer service contact information

Cookies and similar technologies may be used to prevent fraud.

Purposes of Processing Your Personal Information

Your personal information is processed for the following purposes:

  • Provision and delivery of products and services
  • Payment processing
  • Improving service quality
  • Providing personalized recommendations
  • Fulfillment of legal obligations
  • We will contact you.
  • Fraud prevention and risk management

Cookies

Cookies are used to enable our systems to recognize your browser and to provide services. For detailed information, please review our Cookie Policy.

Sharing Your Personal Information

Third-Party Service Providers

Single YarnThe company may work with third-party firms to provide these services. These firms may only access the data required for the service and may not use this data for any other purpose.

Protection of Rights

To comply with the law, enforce contracts, and Single Yarn Information may be shared when necessary to protect user security.

Transfer of Personal Data Outside of Türkiye

Your personal information may be transferred abroad, including to the European Union and the United States, for the purpose of providing services. Data security is ensured in accordance with legislation during this process.

Security of Your Information

The financial information collected is used to bill you for the products and services you purchase. During online payment transactions, your information is shared with banks and payment institutions.

In secure payment processes, no one or no institution other than you and your bank can access your card information. Credit card information is transmitted directly to the bank system and Single Yarn It is not hidden by them.

On our site, for the security of your information... SSL (Secure Socket Layer) technology is used.